Refund Policy

A legal disclaimer

The explanations and information provided on this page are for general guidance only and should not be considered legal advice. Graceful Orbit AI cannot know the specifics of your individual situation, and we recommend that you seek professional legal counsel to create a refund policy that is legally binding and appropriate for your business.

Refund Policy

Having a clear refund policy is a legally binding document that is meant to build trust with customers by providing transparency and setting expectations.

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Our refund policy for services is as follows:

Free AI Strategy Sessions: The free AI Strategy session is a complimentary service and, as such, is not eligible for a refund.

Custom Services and Packages: As all of our paid services are offered on a case-by-case basis following a consultation, the specific refund terms will be outlined in your individual service agreement or contract. These terms will be provided to you for review before any commitment or payment is made.

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Requesting a Refund: All refund inquiries must be submitted in writing. Please refer to your individual service agreement for the specific terms and process for requesting a refund. If you have questions, please contact us directly.

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This policy helps to ensure that customers and clients are provided with clear and specific refund terms on a per-project basis while also protecting the business.